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Shipping Information

Shipping, Handling and Order details

We are pleased to share our news that Hug-a-bub is under new ownership.
Experienced baby carrier distributor Fertile Mind are the new owners following the recent Voluntary Administration of Hug-a-bub Australia Pty Ltd.
Fertile Mind will do everything we can to get your Hug-a-bub order filled quickly however there will be a short changeover period.

Orders placed until mid-August may be subject to slightly longer than usual despatch and delivery times. We appreciate your patience, and thank you for your support of Hug-a-bub..

Within Australia

  • Orders are usually shipped by Australia Post unless a different arrangement has been made.
  • The normal shipping charge for one to two carriers is $15.50 unless a special offer applies, which will be highlighted in the page heading.
  • Bundle orders are shipped according to weight but generally will not exceed $21.00 for up to 3 carriers, unless there's a special offer.
  • Where ever possible please give both a street address if supplying PO box address as often times our courier can deliver faster but they will only deliver to a street address.
  • If it is OK for either the courier or Australia Post to leave your package if you are not home during delivery times, please fill in the comments field with directions for the safest place to leave the package, to ensure you get your carriers as fast as possible.

Outside Australia

With the same lightning fast dispatch service, Hug-a-Bub international orders are sent by Australia Post airmail Track and Pack service. Your shipping charge is calculated by weight as a general guide each carrier weighs approximately 650 grams. You can calculate your own shipping at the link below.

To get a postage estimate for orders, simply add to cart and go to checkout and enter the country (and post code for Australian deliveries).

Simply select your country, (number of carriers x 650 grams) and then select pack and track.

Delivery times will vary from country to country, but orders are shipped from here within 2 business days and usually leave the country within 4 days. If your postal system is usually very fast you can expect your order as fast as 7 days or if it slow or unpredictable it can take up to 5 weeks. A time estimate is given on the Australia post link above.

If you have a special request for express international post or Express Courier, Please say so in the comments field and you will be charged the difference when your order is being processed.

If you have any questions or special requests please contact us via email on info@hugabub.com or call 1800 757 777 (or from outside Australia +61 2 9905 0199).



    • Black pocket organic wrap

      Hi. Just wondering when you are getting a black organic pocket wrap in stock. I'm looking to make an urgent purchase from the uk as I am going to Spain and I would like to take it. I look forward to your reply. Many thanks. Louise

      By: Louise Kirwan on | Was this helpful?   (106/106)
      Staff Reply
      Hi Louise, as of today (4th August 2016) we are back in business and will be fulfilling orders in the order we receive them. We sincerely apologise for the unavoidable interruption to service as the business changed hands. Kind regards, Peter
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